Shipping

We ship from our warehouse in Boca Raton, FL within 2-3 days M-F with free domestic shipping on orders of $100 or more. We cannot be responsible for lost/delayed orders once it leaves our warehouse.  Direct inquiries to your local USPS office or UPS store. 

For Overnight/Express Shipping options: In order to receive your item next day, the order must be received before 2PM EST. Orders placed after 2pm EST will be processed and shipped the following business day. Overnight Shipping is not available for weekend/holiday delivery. If you place an order after the Thursday 2PM cut off or day before a holiday, please note that your order will be delivered the following business day.

International customers are responsible for all shipping & customs costs.  If USPS option is chosen, the package cannot be tracked once it leaves the US. They do not guarantee a delivery day and we are not responsible for delivery.  If your order is not received, you must contact your local delivery service. 

Returns

We would be happy to help you with your return. Any product that has not been used, is still in it's original packaging, and has been purchased in the last 14 days is eligible for return. Once we receive the item back to our facility and have ensured it meets the return criteria, we will issue a full refund for the purchase price of the item (refund will not include shipping charges). Please email info@anewbornnest.com to process your refund. 

Sale, discontinued, Made-to-Order and Custom Design items are not eligible for return.

Exchanges

We are not able to process exchanges at this time. If you would like to exchange any of your items, please return your items and make a new purchase.